Projection Bias

People overestimate the similarity between their current and future preferences, failing to account for changes in circumstances or needs.
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Usability and Interaction
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Anticipates user preferences for tailored experiences.

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May limit adaptability to changing user preferences.

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Personalisation
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Settings
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Customer Satisfaction
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Retention
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Trust & Confidence
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Brand Connection

The Study

Projection Bias explores how individuals' decisions and perceptions are influenced by underlying psychological mechanisms. Research on this bias has revealed its role in everyday behaviours and decision-making processes. Studies often involve experiments where participants' reactions are observed to determine the bias's impact. This understanding helps designers and marketers craft more effective, user-centric experiences.

The result

The results indicate that projection bias significantly influences decision-making by altering perception, recall, or emotional response. These findings provide valuable insights into cognitive behaviour, informing design strategies.

Actionable tips

1.

Present future scenarios for realistic decisions.

2.

Use empathy prompts to expand user perspective.

3.

Test temporal framing for balanced expectations.

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