Reciprocity Principle

People feel compelled to return favours or gestures, often exceeding the value of the original action, creating a sense of obligation.
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Social and Emotional Influence
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Encourages mutual benefit and community-building

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Requires genuine value to avoid being seen as transactional

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Help & Support Pages
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Community Forums
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Conversion
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Retention
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Trust & Confidence
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Decision-Making

The Study

Reciprocity Principle explores how individuals' decisions and perceptions are influenced by underlying psychological mechanisms. Research on this bias has revealed its role in everyday behaviours and decision-making processes. Studies often involve experiments where participants' reactions are observed to determine the bias's impact. This understanding helps designers and marketers craft more effective, user-centric experiences.

The result

The results indicate that reciprocity principle significantly influences decision-making by altering perception, recall, or emotional response. These findings provide valuable insights into cognitive behaviour, informing design strategies.

Actionable tips

1.

Offer genuine value to encourage reciprocity.

2.

Use small gestures to build user loyalty.

3.

Test timing for effective reciprocity triggers.