The science behind the mix

Endowment Effect makes users feel ownership over their experience, increasing their attachment. Reciprocity Principle builds goodwill by providing rewards or appreciation, while Emotional Contagion fosters positive feelings that users associate with the product. Together, they create a deep emotional connection that encourages loyalty.

Steps to implement

1.

Enable personalisation (e.g., custom dashboards or saved preferences).

2.

Offer rewards or appreciation messages for milestones (e.g., “Thank you for being with us for a year!”).

3.

Share user success stories to inspire and evoke positive emotions.